Urgent Care

Elliot Urgent Care treats non-life-threatening injuries and illnesses, such as sprain, fractures, colds and flu, ear infections, urinary tract infections, and cuts or burns. Unless they have scheduled an appointment online, in most cases patients are seen in the order they arrive, typically making wait time shorter than in the emergency room.

The emergency room prioritizes patients based on the severity of their condition, not when they arrive. Emergency rooms are equipped to provide life-saving treatments, and patients with the most serious conditions are seen first. This ensures that those with the most urgent medical needs receive the care they need as quickly as possible.

Learn Where To Go

Elliot Urgent Care is staffed by board-certified emergency room physicians and specialized clinical staff that can treat a range of illnesses and injuries, including:

• Respiratory infections: common cold, flu, sinus infection, bronchitis, pneumonia
• Sore throat
• Earache
• Urinary tract infection
• Skin rash
• Poison ivy
• Nausea, vomiting, diarrhea
• Sprains and strains
• Broken bones
• Cuts and lacerations
• Burns
• Minor eye injuries
• Splinter removal
• Sports and workplace injuries

No. You do not need to make an appointment to be seen at Urgent Care. However, for your convenience, online check-in is offered by Elliot Urgent Care centers. This allows you to reserve your spot in line before arriving at the center. You can check in online and receive your estimated wait time and place in line to help plan your visit. This service makes it easy for you to get the care you need without having to wait for longer periods of time.

The wait time to be seen at an Elliot Urgent Care center varies, depending on the time of day and the number of patients in line. However, most patients are seen within 20 minutes of their arrival.

Elliot Urgent Care accepts most major insurance plans, including Medicare and Medicaid, as well as self-pay options. Urgent Care does require individuals seeking services in the Urgent Care centers to pay their co-payment if they are insured or make a deposit of $150 if they are uninsured, prior to service.

A follow-up with your primary care physician after an urgent care visit is not always necessary and the provider will specify any recommended follow-up. In addition, if you are an Elliot Health System patient, your electronic medical record will be updated automatically, and you and your Elliot providers can access it through MyChart. A summary of your visit will be sent to your PCP after the visit if your PCP is outside the Elliot network, provided you have shared your PCP with us during registration.

Elliot Urgent Care is open to the public. You do not have to be an Elliot Health System patient.

Elliot Urgent Care centers are all staffed by board-certified emergency room physicians, nurses, and specialized clinical staff. In addition, Elliot Urgent Care is integrated with Elliot Health System’s electronic medical records system, allowing your other Elliot providers to have access to your visit information. You have access to more specialized services such as imaging and lab services with Elliot Urgent Care.

Many private urgent care centers are only required to have one board-certified physician on call in the region and are typically staffed by nurse practitioners and physician assistants as well as having more limited services. If they are unable to treat you in their facility, they may refer you to visit one of the hospital-run urgent care facilities.

It’s important to know where to go for the right kind of care when you need it. Elliot Health System providers are ready to care for you and your loved ones where and when you need it.