Billing, Payments & Insurance

Elliot Hospital extends discounted healthcare to those who may not be able to access or afford insurance, either individually or through their employ

The Charitable Care Program ensures that all individuals are able to receive medically necessary care at Elliot Hospital, regardless of their ability to pay. The program provides relief from financial liability to Elliot Hospital if the patient’s income falls below 250% of the Federal Poverty Guidelines and meets asset guidelines. Patients must complete an application to be qualified for assistance.

A "Catastrophic Relief Pool" is available to provide substantial financial assistance to patients who experience costly and extended episodes of care at the hospital due to serious sickness or injury. The policy provides relief to patients who have undergone a catastrophic financial event.

*Elliot Hospital reserves the right to amend the policies and procedures set forth on this page in its sole and absolute discretion. The existence of these policies and procedures do not create any legal right for the benefit of any person. In short, while Elliot remains committed to helping those in need, it must reserve its right to adapt its policies and procedures as circumstances warrant. Elliot Hospital Patient Financial Services will make ultimate decisions regarding the application of these policies and procedures.

Annual wellness and preventative visits look for illness before you have symptoms. It is not an office visit to treat new or continuing concerns such as headaches, high blood pressure, or back pain. Once a specific health issue becomes the topic of the visit, you may incur a diagnostic cost.

The charge will appear as a separate office visit on your bill.

If you prefer to only discuss preventative care as planned during your wellness or preventative care visit, you may schedule a separate appointment with your provider to discuss specific health concerns. However, the office visit charge and potential out of pocket cost would still apply with a separate appointment time.

Yes, regardless of the health system you visit for a Medicare Wellness visit or yearly Preventative Care appointment, the same charges can be incurred due to insurance coverage.

Your health and wellbeing are always our top priorities, and we are dedicated to providing you with as much information as possible to make informed healthcare decisions. Thank you for entrusting us with your care.

To learn what your out-of-pocket costs are for diagnostic visits, please resource your insurance member card OR call your insurance member services line, the phone number is typically located on the back of your insurance card.

Please call 603-663-2524 to speak with one of our representatives about your bill.

Please call your insurance company. They can explain your medical bill to you. Depending on your health insurance plan, you may have to pay a deductible, co-pay, or co-insurance amount for some services and not for others.

No, please call us immediately. Don’t wait to ask us a question about your bill.

Please contact your health insurance company to ensure we are participating providers within your health plan.

You can visit healthcare.gov to learn more about the Marketplace or to sign up for health insurance. Our staff can help you apply for health insurance through the Marketplace. Please call 603-663-7235 if you need assistance applying through the Marketplace.