Non-Discrimination and Language Assistance

Non-Discrimination and Language Assistance

At The Elliot we recognize good communication is at the foundation of your care. For our patients and their companions with communication barriers, we have resources available to enable your full participation in health care services.

Notice of Non-Discrimination

Elliot Health System (EHS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes.  EHS does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

EHS:

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters.
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters.
    • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact the 1557 Coordinator at:

1557_Coordinator@elliot-hs.org
(603) 663 – 2666 (Option 3)

If you believe that EHS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex you can file a grievance with with the 1557 Coordinator at:

1557_Coordinator@elliot-hs.org
(603) 663 – 2666 (Option 1)

You can file a grievance in person, by phone or via email.  If you need help filing a grievance, the Section 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office of Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available online, by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available here.

Elliot Health System is committed to serving all patients with high-quality, equitable, compassionate care.

ATTENTION: If you speak a language other than English, language assistance services are available to you at no cost. Call 1-844-277-2194. (TTY: 603-669-1242)

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-277-2194.

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-844-277-2194.

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-844-277-2194

ध्यान दिनुहोस्: तपाईं अंग्रेजी बाहेक अन्य भाषा बोल्नुहुन्छ भने, भाषा सहायता सेवाहरू तपाईंलाई कुनै शुल्क बिना उपलब्ध छन्। 1-844-277-2194 मा फोन गर्नुहोस्। (टिटिवाइ: 1-603-669-1242)

CHÚ Ý: Nếu bạn nói bằng ngôn ngữ không phải Tiếng Anh, sẽ có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-844-277-2194. (Máy chữ điện báo: 1-603-669-1242)

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-844-277-2194.

ΠΡΟΣΟΧΗ: Αν µιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. (TTY: 1-603-663-2666).

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل

برقم 1-844-277-2194

OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-844-277-2194.

PERHATIAN: Jika Anda berbicara selain bahasa Inggris, layanan bantuan bahasa akan tersedia secara gratis. Hubungi 1-844-277-2194.

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-844-277-2194.

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-844-277-2194.

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-844-277-2194.

PAŽNJA: Ukoliko govorite Bosanski, besplatne usluge prevodioca su vam na raspolaganju. Pozovite: 1-844-277-2194.

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-844-277-2194.