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Frequently Asked Questions
The hospital has an adjacent parking garage, which is free of charge.
Mailing Address:
Elliot Hospital
One Elliot Way
Manchester, NH 03103
Main Hospital Phone:
603-669-5300
Elliot Hospital uses three well-marked main entrances:
Main Entrance
For in-patients being admitted, patients using the laboratory, diagnostic imaging, hyperbaric medicine, respiratory therapy, pain management and sleep center services and visitors (off Elliot Way).
Elliot Pavilion
Elliot Cardiology Services and Elliot Cardiovascular Consultants, PC (inside main entrance).
Elliot Trauma Center
Entrance for those with trauma-related conditions (off Auburn St., back of hospital).
Please call 603-663-2341 to speak to the Elliot Medical Records Department.
The Elliot's Medical Library is used solely by Elliot medical staff and employees. However, many medical resources and information can be found at any public library.
Wheelchairs are provided at each entrance of the hospital. If for some reason one is not available, simply ask at the information desk. If using the Elliot Hospital Pavilion entrance, you'll need to go to Elliot 1-Day Surgery Center, Elliot Cardiology Services, or Elliot Cardiovascular Consultants, PC and ask a staff member for a wheelchair.
If you have a concern regarding the safety or quality of care given to our patients, we want to hear from you. We encourage you to contact the Patient Relations/Safety Line at 603-663-2666 or toll free at 800-922-4999 or to contact the DNV-GL Healthcare at 866-496-9647 or the State of New Hampshire DHHS at 800-852-3345.
We appreciate our volunteers. To learn more about volunteering at Elliot Health System, please click here to go to the Volunteer Center page.
Please call 603-338-6913, Monday – Friday 8 a.m. – 7 p.m. to speak with a representative.
Elliot Health System offers health services to local industry through Elliot Occupational Health Services and Working Well. Please click on each department for more information.
Call our SolutionHealth Provider Match hotline for assistance at 833-920-7473.
Yes. Elliot Hospital is home to Southern New Hampshire’s designated Level 2 Trauma Center. Trauma is a surgical specialty that is vastly different from routine emergency care. Hospital emergency rooms are equipped to treat everything from a headache to a heart attack. A trauma center, such as Elliot Hospital’s, treats everything that an emergency room would treat, plus it can handle life- or limb-threatening injuries that other hospitals’ emergency rooms are not equipped to manage. Elliot’s Trauma Center is open 24 hours a day, 7 days a week, 365 days a year. To receive the status of "Trauma Center," a hospital must meet strict standards established by the State of New Hampshire Department of Health, based on the guidelines of the American College of Surgeons.
Elliot Hospital is a 296-bed facility.
Yes. DNV-GL Healthcare is the accrediting organization for Elliot Hospital. DNV Healthcare, Inc. is an operating company of Det Norske Veritas, founded in the 1800s. In 2008, DNV Healthcare was approved by the Centers for Medicare and Medicaid Services (CMS) to deem acute care and critical access hospitals in compliance with the Conditions of Participation (CoPs) for hospitals. DNV has a worldwide reputation for quality and integrity in certification, standards development, and risk management, which help health organizations achieve excellence by improving quality and patient safety through hospital accreditation, managing infection risk, management system certification, clinical program certification, and training. To maintain and earn accreditation, organizations must have an extensive on-site review by a team of DNV healthcare professionals at least once every year. The purpose of the review is to evaluate the organization's performance in areas that affect your care. Accreditation may then be awarded based on how well the organizations met DNV standards.
N-I-C-U or “NICU” stands for Neonatal Intensive Care Unit. Elliot's NICU is Southern New Hampshire's only Level 3 Neonatal Intensive Care Unit, is only one of three in New Hampshire, and is a participant in the Vermont Oxford Network. At Elliot’s NICU, we care for the most critically ill infants, including those on ventilators, ranging from 23 weeks gestational age (or week of pregnancy) and up, and as small as 15 ounces.
Yes. Elliot is home to Manchester's only Pediatric/Adolescent Unit, which cares for babies, children, and young adults up to age 18.
As a community-based hospital, long-term community service is at the heart of our healthcare mission. It influences our business decisions, relationships, and vision for the future. This broader mission, which places accountability to the community over individual profit, is the chief difference between investor-owned health businesses and not-for-profit healthcare organizations such as Elliot Hospital. As a not-for-profit healthcare institution generating positive financial returns, the dollars generated are reinvested in the community's healthcare instead of benefiting any individual. Elliot Hospital reinvests by purchasing innovative capital equipment, upgrading facilities, providing charity care, and underwriting losses sustained by providing certain specialty services, which qualify for little or no reimbursement.
Yes. Elliot Hospital provides interpreter services in person or using a variety of media options.
It is the policy of Elliot Health System to provide healthcare to everyone, regardless of ability to pay for services. If you do not have insurance or are concerned about paying a medical bill, we may be able to help. Please call our Charitable Care Coordinator at 603-663-7235 prior to receiving care. All services are confidential.