Helping Women and Children thrive during one of the most important times in the life of their family.

Elliot Trauma Policies & Accommodations

POLICIES and ACCOMMODATIONS
Privacy and Confidentiality

All patients are treated in a manner that ensures their privacy Procedures are defined in a way that also ensures confidentiality of a patient's medical condition, their identity, and medical records.

Visitors

We recognize the need for family support, especially when a trauma or emergency has occurred. However, there is a greater need for the unimpeded delivery of emergency services. As a consequence, our policy is that 1 to 2 visitors are allowed per patient at any one time within the Trauma Center, unless extenuating circumstances require.

Hospital Admission

If hospitalization is required, we will need to contact an appropriate physician for inpatient care. The Admitting Department will complete all necessary forms with the patient and make a room assignment.

Hospital Services for Patients and Families

While patients and family are waiting, the following services are available:
                  Vending Machines
                  Rest Rooms
                  Telephones
                  TV with VCR – children's tapes available (located in the Emergency Department waiting area)
                  Hospital Chapel
                  1890 Café for casual meals (Mon-Fri 7:30 a.m. – 8:00 p.m.) varying hours depending
                  on the season
                  Cafeteria (Everyday 7:00 a.m. – 7:00 p.m.)
                  Elliot Associates Gift Shop
                  A “Quiet Room” ( located at the entrance of the Emergency Department)
                  Social workers, hospital chaplains, and a patient liaison are available when needed.

Please note: We request that patients do not eat or drink in the waiting area. Please do not leave the waiting area without first checking with the nurse.

Discharge

When discharged from the Emergency Department, a staff member will review written instructions with patients before they leave the hospital. It is important that that patients understand and follow these instructions to help avoid repeated visits for emergency treatment.

Follow-Up

The Emergency Department provides an initial evaluation and treatment. A specific diagnosis may not always be made at this single visit. For this reason, it is important that patients make follow-up appointments as recommended on their discharge instructions.

Smoking

Elliot Hospital is committed to maintaining a SMOKE-FREE environment. The designated smoking areas at Elliot Hospital are located in the patio area outside the dining room, and at the smoking “hut” in the Emergency Department parking area.