The Performance Improvement Department also works with the Patient Relations Program to manage concerns and grievances from patients, their families, and other healthcare consumers. Once concerns are shared, they are thoroughly reviewed.
The goal of the Patient Relations Program is to ensure that the Elliot Health System is responsive to the needs and concerns of our patients and community. All feedback is used for continuous evaluation to enhance safety and quality of care.
If you have a concern regarding the safety or quality of care given to our patients, we want to hear from you!
Patient Relations/Safety line: 603-663-2666
We encourage you to report your concerns to our Patient Relations Safety line 603-663-2666 or contact The Joint Commission (TJC) at 1-800-994-6610 or the New Hampshire Department of Health and Human Services at 1-800-852-3345.